For charities and membership organisations
Built around your people.
Members, supporters and the people you help expect things to be easy: to be recognised, to give or renew in a tap, to see what’s relevant. Your team expects cases, funding and records that just work. We design, build, host and support all of it, on an open platform you own.
For charities
More time for your mission, less on your systems.
Case management with plans and dates, funding from application to funder report, finding funders who support work like yours, and supporters, donations and campaigns, all in CiviCRM.
For membership organisations
Membership that just works.
Join and renew in a tap, events, directories and CPD, and a member app when you’re ready, connected to the Affinet reciprocal club network.
Our approach
You shouldn’t have to worry about the technology. That’s our job.
We look after the platform (proven, well-supported open-source tools, properly connected) so you can focus on your people. And we start where they do: with what they expect.
- What your people expect To feel recognised, valued and supported, without effort.
- What your organisation needs To grow, deliver its work and account for it.
- What we design Experiences that are easy for them and rewarding for you.
For charities
Cases, funding and supporters in one place, so reporting to a funder starts from records you already keep.
For membership organisations
Start with what members expect, and recruitment and retention follow.
For every organisation
Your goals matter too. We bring both together, so a little effort goes a long way.
For charities
From finding a funder to the final report, in one system.
Many charities keep their funding in spreadsheets beside their CRM. We bring the whole journey into CiviCRM: the people you help, the funders who back you, and the money in between.
“Show us who funds work like ours.”
Organisations doing similar work, who funds them, and which funders fit you best, from open 360Giving grants data.
“Never miss a deadline.”
Each application gets a plan dated back from the funder’s deadline, and moves on when the decision comes in.
“Show the funder where every pound went.”
Awards and instalments, budget lines, spending with receipts, checks against the funder’s rules, and a grant statement ready to send.
“Tell me what’s due on every case.”
Every case gets a plan with dated steps, and a board showing where each one has got to.
“Thank every supporter properly.”
Donations, campaigns and events in CiviCRM, with each supporter’s history in one record.
“Let us bring in what we already have.”
Spending from a spreadsheet template you fill in offline, checked row by row before anything is saved.
For membership organisations
Members don’t compare you with other associations. They compare you with their banking app.
Four of the expectations every member brings with them, and how we meet them.
“Know who I am.”
One sign-in across website, app and events. Details remembered, never re-typed.
“Make renewing effortless.”
Reminders in good time, one-tap renewal, auto-renew, and paying the way they prefer.
“Show me what’s for me.”
Events, news and resources matched to their interests, grade or region — not everything, every time.
“Help me find my people.”
Directories, groups and events that connect members with each other — the reason many joined.
Behind the scenes
We do all the hard work, so it’s effortless for your people.
We don’t reinvent the CRM or the CMS. We build on Drupal and CiviCRM (proven open-source platforms with large communities behind them) and add our own extensions and apps, so everyone gets one coordinated, connected experience. Drupal, CiviCRM and our Case Kit extensions are free to use, with no licence fees. You pay for the work we do, not for the software.
What people see
Website · Drupal
What your team runs
CRM · CiviCRM
What we add
Case Kit extensions · Member app
You own your data
In your own databases. Export it, host it anywhere.
No vendor lock-in
No platform licence fees; any Drupal or CiviCRM developer can pick it up.
Already using CiviCRM?
You don’t need to start again.
Thirty years of building for the people organisations serve, and the people who look after them.
- Since 1993Working with charities and membership organisations of every size.
- We wrote the cookbookTony Horrocks, our director, wrote the CiviCRM Cookbook.
- Community Interest CompanyBuilt for impact, not lock-in.
- UK basedUK hosting, UK support.
Fairer rates
Fairer rates for organisations that put purpose first.
We’re a Community Interest Company ourselves, so we offer charity and social enterprise rates. The same team, the same standards, at rates that reflect what you’re here to do.